This policy explains how we collect, use, and protect personal information when you use our services. By doing so, you consent as described below

We collect personal information when you sign up for ace.me, including your name and email address. If you purchase credits, we collect billing information to process the payment. We also collect usage data, such as the time and date you access our services, referring URL, IP address, type of browser and pages you visit. They are treated as personal data and handled according to applicable laws

If you contact us, we may keep a record of that correspondence

We use traffic information to
- troubleshoot and analyze performance
- ensure security, service integrity and prevent misuse
- streamline our operations
- generally improve ace.me

We use personal information to
- provide our services to you
- personalize your experience
- communicate updates, support, administrative or promotional content

We retain all collected data only as long as your account is active or as required by law

ace.me may release data under legal obligation to enforce our Terms of Service or other agreements, protect the rights, property or safety of ace.me or our users. This includes exchanging information with other companies and organizations including police and governmental authorities for the purposes of protection against fraud or any other kind of illegal activity

Whenever possible and legally permissible, we will notify you upon an obligation to supply data to any third party. Should you deliberately upload any illegal material ace.me shall forward all available information to relevant authorities without notice

We use reasonable security measures to protect your personal information. We encrypt all data transmitted between our servers and your device using industry-standard TLS technology. We also limit access to your personal information only to those employees, contractors and agents who have a need to know in order to perform their job functions. These practices are reviewed regularly. However, no system is 100% secure and we cannot guarantee the security of any information you transmit to ace.me and you do so at your own risk

Cookies are small data files that get stored on your device when you visit certain websites. ace.me may use essential cookies necessary for its operation, for example to maintain login sessions. Most browsers allow you to disable cookies, but doing so affects the functionality of our services

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and discover that your child has provided us with personal information, please contact us immediately at privacy@ace.me

You are entitled to access, correct, request the deletion of your data, or to object to its processing. To do so please contact us at privacy@ace.me

We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting on our website